Data deletion and retention
DRAFT. How to disconnect integrations, request deletion, and what we may retain.
Disconnect in the app
You can disconnect Google, Microsoft, or QuickBooks from BattenAI in the app. Disconnecting stops new imports from that provider. Previously stored copies may remain until deletion completes per this policy.
Request deletion
To request deletion of your BattenAI account data, emailsupport@battenaiapp.com from the address associated with your account (or describe how we can verify ownership). We will confirm receipt and process verified requests within a reasonable period (DRAFT target: 30 days unless law requires otherwise).
What we may retain
We may retain minimal records when required for security, fraud prevention, billing disputes, or legal compliance. Backups may lag live deletion by a short window. Aggregated or anonymized data that cannot identify you may be kept for analytics.
Provider-side revocation
You may also revoke BattenAI's access in Google Account permissions, Microsoft admin consent, or Intuit connected apps. That stops provider API access even if our deletion queue is still running.